Why we cannot work with Instant World Booking.

service@eurohosteltraveler.com to me, affittacamereg.

show details 9/4/06

Dear Affittacamere Ghega,

Please respond to this complaint.

Regards,

Greg Charles

Instant World Booking Services

Secure, fast, easy … reserve the world with Instant World Booking

EuroHostelTraveler.com

223 Wall Street

Suite 370

Huntington, NY 11743 USA

1.516.606.1771

http://www.eurohosteltraveler.com

From: xxxxxxxxxxxxxxxxx
Sent: Monday, September 04, 2006 6:20 AM
To: info@eurohosteltraveler.com
Subject: RE: Reservation xxxxxxxxxxxxx@hotmail.com-0001 confirmed

Hi,

I am emailing with regard to the booking I made below.

We stayed at this hostel and as can be seen below breakfast is included. When we requested our breakfast in the morning we were informed by the staff member on duty that they do not ever serve breakfast.

This is not acceptable that it says breakfast is included when in reality it is not. Could we please be given an explanation for this.

Regards,

Gary GXXXXXXX

Date: Mon, 21 Aug 2006 04:31:33 -0500
To: xxxxxxxxxxxxxxxxxx
Subject: Reservation xxxxxxxxxxxx@hotmail.com-0001 confirmed
From: reservations@eurohosteltraveler.com

Instant World Booking Confirmation

EuroHostelTraveler.com

Dear xxxxxxxxxxx@hotmail.com,

Your reservation xxxxxxxx@hotmail.com-0001 (Reservation #03280871) with Affittacamere Ghega, Trieste has been confirmed. Thank you for using EuroHostelTraveler.com’s Instant World Booking. Please see reservation details below.

Your USD 15.11 payment has been charged by Instant World Booking, and will appear on your next card billing statement. Print this confirmation to present to your lodging upon arrival.

Your unique User ID and Password allow you to return later to review your reservation details online. Please keep this information for your records:

User ID:

xxxxxxxxxxxxx@hotmail.com

Password:

xxxxxx

Review your reservation details online at any time by visiting Check Reservations.

(Note: you can also copy the link into your web browser’s address box)
http://www.eurohosteltraveler.com/check_reservation.php

Reservation: xxxxxxxxxxx@hotmail.com-0001

Reservation #03280871

Affittacamere Ghega, Trieste

Via Carlo Ghega 3
Trieste, Italy
34132

Tel: +393407042896

Arrive: Mon 21-Aug-2006
Depart: Tue 22-Aug-2006
1 night

Room per night:

50.00

EUR

Total reservation:

50.00

EUR

Payable to Lodging:

46.00

EUR

1 Room Breakfast included
Double (with 2 beds)
Shared bath

Expected arrival: 4:00pm

reserved for: xxxxxxxxxxxx
36 xxxxxxxxx Ave
Melbourne, Victoria
3107 Australia

Rate per room

EUR

Paid (USD)

50.00 EUR x 1 room x 1 night

50.00

Deposit (8%)

4.00

5.11

Service charge

10.00

[Message clipped] View entire message
Reply

Reply to all

Forward

ReplyReply
More
[Available] affittacamereghega@virgilio.it . to service

show details 9/5/06

Good evening. They refused breakfast offered.
Sergio-Affittacamere Ghega

– Show quoted text –

– Show quoted text –

– Show quoted text –

Reservation: xxxxxxxx@hotmail.com-0001

Reservation #03280871

Affittacamere Ghega , Trieste
– Show quoted text –

Arrive: Mon 21-Aug-2006
Depart: Tue 22-Aug-2006
1 night

Room per night:

50.00
EUR

Total reservation:

50.00

EUR

Payable to Lodging :

46.00

EUR

1 Room Breakfast included
Double (with 2 beds)
Shared bath

Expected arrival: 4:00pm

reserved for: xxxxxxxxxx
36 xxxxxxx Ave
Melbourne, Victoria
3107 Australia

Rate per room

EUR

Paid (USD)

50.00 EUR x 1 room x 1 night

50.00

Deposit (8%)

4.00
5.11

Service charge

10.00

[Message clipped]

===============================
Please, note a couple of things: they’re still spamming our email account by joining them invitations, and much more important, they don’t provide you a credit card number to charge a no-showing client. So, what’s the deal?

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s